Community Support

Mecklenburg Open Door, Inc. provides Community Support Individual and Team services as a part of our holistic approach to individuals care. We are strongly committed to having smaller manageable caseloads so that the clinical staff is able to provide a higher level of service to individuals that need them.

What is Community Support?
Community Support is a service aimed at addressing all of the rehabilitation needs of an individual with mental health and substance abuse issues. The goal of Community Support is to provide the individual consumer with the necessary supports in place to aid them in their own individual road to recovery. All of the major life domains are addressed in our program, which include the mental health, substance abuse, financial, social, educational, vocational, and housing needs of the individual.

Community Support Team is a more intensive service and individuals receiving this service will receive 8 face-to-face contacts per month.

Community Support Individual is a less intensive service and individuals in this program will receive two contacts per month, at least one of them being face-to-face.

Who provides Community Support?
Mecklenburg Open Door employs a number of Qualified Mental Health Professionals, Associate Professionals, and Para-Professionals to provide Community Support Services to individuals in our program.

Who is eligible for Community Support?
Community Support is available to adult residents of Mecklenburg County who suffer from severe and persistent mental illness (SPMI), or serious mental illness (SMI), and currently reside in a facility or program managed by Mecklenburg Open Door. In some special cases, services are provided to individuals in the community and have a need for specialized attention and reside elsewhere.

Hours of service and locations:
Community Support staff is available during normal business hours for face-to-face visits and support. Additionally, Qualified Professionals (QP’s) provide 24/7/365 “on-call” coverage to all individuals in our program.

How can I receive Mecklenburg Open Door Community Support Services?
For more information on how to access this service, please visit the ACCESS SERVICES page.